Communicating Effectively

Venues & Dates: London; Friday 17th January 2014- venue TBC

Course Description & Aims

Effective communication enhances performance in teaching and leadership and has a positive impact on working relationships. This course will enable you to harness your natural powers of expression and develop dynamic communication skills. The day will be practical and interactive, equipping you with effective strategies to deploy in your own work situation.

What are the benefits of attending this course?

  • Feel confident and empowered, even in challenging situations, by controlling your breathing and projecting your voice with expression.
  • Develop your ability to present information clearly and convincingly.
  • Use non-verbal communication effectively.
  • Identify your own strengths as a communicator – and address areas you wish to enhance.
  • Improve your ability to communicate a message with impact and increase your personal effectiveness in all work situations.

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Price: £175 INC VAT (include a second member of staff for only £75 INC VAT)

Who Should Attend?

This course is for anyone who wants to maximise their powers of communication and increase their effectiveness. It will be particularly beneficial for new or recently promoted teachers, leaders and managers.

Resources and Materials

  • On arrival at this course you will receive specially prepared file containing detailed notes and resources which will be of immediate practical benefit in the classroom.
  • You will also receive a full set of additional resources electronically.
  • Resources will include:
  • Notes explaining the theory of communication and explanations of processes such as breath control and projection.
  • Exercises to practise and develop techniques learnt during the course.
  • Top tips for communicating in a variety of different situations.

Course Leader: Hayley Sheard

Hayley is an English and Drama graduate who has developed and delivered a Communication and Presentation Skills training programme in colleges and higher education institutions as well working with private clients.

Hayley has fifteen years’ experience in the sixth form sector teaching Performing Arts, Media Studies and Film Studies in a Beacon College. She has extensive leadership experience as a Facilitator of Communication Key Skills, Head of Department and Curriculum Division Leader.

Course Title: Communicating Effectively

Course Leader: Hayley Sheard

10.00 – 10.30am:

What is effective communication?
We communicate constantly as education professionals - it is central to everything we do and vital for successful leadership in the classroom and beyond - but how often do we step back and reflect on the process? This session will explore what constitutes good communication and consider the factors that enable effective communication to take place. We will identify techniques for structuring information, conveying ideas succinctly and reinforcing key points to ensure that your message is delivered with clarity.

10.30 – 11.15am:

Starting with the voice
We all have natural powers of expression but these are sometimes lost, particularly when we face new or unfamiliar situations (from lesson observations to delivering a presentation to a new team of colleagues).Exploring how the voice is produced, we will work practically on relaxation and breathing exercises that enable us to project the voice clearly and with confidence to have greater impact in any situation. The techniques provide a valuable grounding for overcoming nerves, varying volume and pitch, and sustaining the ability to speak for long periods of time.

11.15 – 11.30am:


11.30am - 12.30pm

Becoming more expressive
Enhancing your own natural powers of expression - we will consider the value of silence and the use of the pause, the importance of emphasis and varying pitch, pace and volume to convey a clear message with dynamism. We will also explore the importance of body language and ways to make non-verbal communication have more impact.

12.30pm – 1.30pm


1.30pm - 2.15pm

Presenting to a group
Developing skills for presenting to a group of people in a variety of contexts: in the classroom; in meetings; on open days; delivering Inset training etc. We will put some of the techniques from the morning sessions into practice and consider tailoring communication to different audiences and how to deal with questions and challenges.

2.15pm – 3.00pm

One-to-one communication
Communicating effectively with one or two people is equally important - for example in tutorials, interviews and meetings. This final session will consider the ways in which we can deploy active listening skills in addition to the techniques we have already practised to gain positive outcomes in one-to-one situations.



Price: £175 INC VAT (include a second member of staff for only £75 INC VAT)